Privacy Policy

This privacy policy explains how we use the personal data we collect from you when you use our site.

Summary

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

We collect the following data:

  • Personal identification information collected when you register, such as
    • your email address
    • whether you are a Construction Professional and, if so,
    • your profession
  • Information related to your device or devices connected to our site, such as
    • IP address
    • browser information
    • device information
  • Any data necessary for the performance of a contract (for example, if you subscribe to one of our services), such as
    • your name
    • your billing address
    • your credit card details
  • Any other data that you may choose as identifier for your account, such as
    • your username
    • your user handle
    • your display name

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

  • register online or place an order for any of our services
  • voluntarily complete a survey or provide feedback on any of our message boards or via email
  • use or view our site via your browser’s cookies

How do we use your data?

Any of the data we collect from you may be used to:

  • personalise your experience – your information helps us to better respond to your individual needs
  • improve our site – we always look for ways to improve our site offerings based on the information and feedback we receive from you
  • process your order and manage your account
  • email you with special offers on other services we think you might like
  • send periodic emails – the email address you provide may be used to send you information, notifications that you request about changes to topics or in response to your user name, respond to inquiries, and/or other requests or questions
  • improve customer service – your information helps us to more effectively respond to your customer service requests and support needs (if you or your organisation is our customer)

When we process any order for services you may purchase from us, we may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

We store your data securely on our dedicated servers. Access to our servers is granted only to authorised personnel .

All our database systems are password-protected and access is only afforded to those with a legitimate reason for so doing.

All users are required to have a domain user name and password to authenticate against the security model for access to our databases. A second layer of security, when appropriate, is always used to check the user’s identity – commonly known as two-factor authentication.

Where corporate systems are available to staff via the internet, all web services are secured via SSL/TLS certificate security certificate and all internet data transactions are encrypted as a consequence.

We keep your personal data for no longer than is necessary for the purposes for which it is being processed. This is to reduce the risk that it will become inaccurate, out of date or irrelevant.

Marketing

We would like to send you information about services of ours that we think you might like, as well as those of any company with whom we may enter into partnership.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop  us from contacting you for marketing purposes.

What are your data protection rights?

Every user is entitled to the following:

The right to access – You have the right to request for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our site, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

We use cookies in a range of ways to improve your experience on our site, including:

  • remembering your preferences or actions
  • identifying you and keeping you signed in
  • understanding how you use our site
  • enhancing the performance of our site

What types of cookies do we use?

There are a number of different types of cookies, however, our site uses:

  • Functionality – we use these cookies so that we recognise you on our site and remember your previously selected preferences. These may include what language you prefer or what location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – we use these cookies to collect information about your visit to our site, the content you viewed, the links you followed and information about your browser, device, and your IP address. We may share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our site.

Privacy policies of other websites

Our site contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page.

How to contact us

If you have any questions about our privacy policy, the data we hold about you, or you would like to exercise one of your data protection rights, please use our Contact Form to get in touch with us.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.