Institution of Civil Engineers (ICE) will be hosting a webinar on Wednesday 10th July 2024 (12:30pm - 2:00pm)

Webinar info:

The customer experience is a vital consideration for all of us working in transport – it’s what makes people choose between one mode or another, choose whether to access something in one place or in another. And yet, all too often, the thoughts, needs, and desires of our customers are an afterthought, rather than something built into projects from the very beginning. 

This event will be delivered by Kate Mackay, a senior transport planner, who focuses on behavioural insights for transport planning solutions - to make our places more liveable, our world more sustainable.